Infrastructure Information
Water & Sewer Systems
Our community relies on shared water and sewer systems, operated for the benefit of all residents.
This page consolidates system descriptions, water rates, leak detection instructions, emergency contacts, and septic care guidelines into one clear reference.
Water System
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Source & Treatment: Water is supplied by 5–7 wells located within the property. The water is treated with chlorine and Claritas for safety before being stored.
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Storage & Distribution: Treated water flows into a 20,000-gallon storage tank and then a 6,000-gallon pressure tank. From there, it is distributed to every homeowner and condo unit.
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Management: Sydnor Hydro, our third-party operator, reads meters and handles billing quarterly.
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Special Notes:
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In the event of a power outage, water service will not be available.
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Condo associations (Villas, Mariners Point) pay water costs through their dues.
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The Association publishes an annual Water Quality Report for transparency.
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Sewer System
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Management: Wind River Environmental maintains the common sewer infrastructure.
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Homeowner Responsibilities:
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Each single-family home has two septic tanks that must be pumped every five years.
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Condominium buildings each have one septic tank, maintained by their respective associations.
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Flow & Treatment:
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Solids settle in a septic tank before effluent moves into a liquids tank and then to the drain fields.
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Condos use a specialized aeration/nitrate reduction system (sand bed) before draining.
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Member Guidelines: Residents are asked not to dispose of grease, fats, or household chemicals in sinks or drains to keep the system healthy.
Water Rates & Billing
As of October 2024, water rates are structured as follows:
- Base Rate (2024): $114 per quarter (up to 12,000 gallons)
- Base Rate (2025): $120 per quarter (up to 12,000 gallons)
Conservation Surcharge for Excess Usage:
- 12,001–15,000 gallons: $12.50 per 1,000 gallons
- Above 15,001 gallons: $14.50 per 1,000 gallons
💡 Tip: Conserving water helps lower your bill and protects this shared resource.
Leak Detection Guide
Leaks can silently waste thousands of gallons and cause unexpectedly high bills. To detect a leak before your quarterly bill arrives:
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Locate the Meter Box: Usually found at the ditch line near the road. Carefully open the box with a screwdriver or pry bar.
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Check for Water in the Box: If the box is flooded, contact the Water & Sewer Committee.
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Read the Dial:
- No Leak: The star dial on the meter should remain completely still when all taps/appliances are off.
- Leak Present: If the dial spins even slightly, water is escaping somewhere.
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Common Sources of Leaks:
- Toilets with faulty flappers (use food coloring in the tank to test).
- Dripping pipes in crawl spaces, basements, or behind appliances.
- Loose hose bibs or outside spigots.
You can also log your meter readings weekly to track usage trends
Emergency Contacts
For urgent water or sewer issues, contact the Water & Sewer Committee immediately:
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Chair: Katy Breuer – 703-608-7594
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Members:
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Bryan Finkel – 804-815-1922
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Jim Knupp – 804-832-1861
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John Galloway – 703-727-8483
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Jeff Loustaunau – 207-469-8454
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Gil Paradies – 804-776-1018 (home), 804-725-8121 (cell)
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Tammy Hamilton – 804-516-9786
1481190_Water Emergency Contacts
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Keep these numbers handy for water outages, line breaks, or emergencies.
Septic System Health & Care
Our septic system is a living, biological system — what goes down your drains affects how well it works.
The EPA’s best practices are recommended to ensure long-term performance:
What Not to Flush:
- Grease, oils, or fats
- Non-flushable wipes
- Feminine products, condoms, diapers, paper towels
- Cat litter, cigarette butts, coffee grounds
- Pharmaceuticals or household chemicals
Best Practices:
- Use boiling water or a drain snake instead of chemical openers.
- Limit garbage disposal use (reduces fats and solids entering the tank).
- Install a washing machine filter to capture lint and fine solids.
- Never drain pools or hot tubs into the system.
- Do not use septic “additives” — they can harm natural bacteria and shorten field lifespan
Following these practices protects not only your home but the entire community’s drain fields and groundwater.